1. How can I order furniture and dollhouses?
You can order any item which is described as available. If you’d like to choose a color that is different from available ones, you can make a special order by writing me an email.
Buying dollhouses is always treated as a special order as it requires your description of the details. You can also write me an email to specify more details.
2. How long does the order take?
For products that are available in the shop, sending a parcel takes 2-3 working days.
For special orders, implementation of order and sending a parcel takes about 3 weeks.
3. Do furniture and dollhouses are safe for children?
Due to the craftsmanship character and small repeatability of the items being made, I do not issue the CE certificate. I sell all products as collectors’ items for children from 14 years of age.
However, all products are made from safe materials and were tested by me and my children.
If something was destroyed while testing, it wasn’t put into the shop.
Here is a list of materials that are applied in production:
- plywood hygienic class E1
- glue with toy safety certificate
- water acrylic paint with toy safety certificate
- upholstery sponge with oeko-tex certificate
- antiallergic silicone polyester hollow fibre as fulfillment
- cotton and viscose fabric.
4. What colors of paint are available?
Description of each product states which colors are available for the product. Usually, it is colorless varnish, white and black paint. Some products have more colors available. Other colors can be chosen only as a special order. They are listed on the product page.
5. What fabric colors are available?
There are various fabric colors available. It is always shown on the product site, which fabric is available.
6. May I return the item if it doesn’t meet my expectations?
Of course. You can return the products you purchased for any reason within 14 days of receipt. After 14 days from receiving the products (for example from picking up a package from the courier), your right to withdraw from the contract will expire.
You can find more information about returns in the regulations of the store.